Shipping policy
Please note: Due to COVID-19 and the increased volume of online orders, please allow an additional 2-5 business days to receive your order.
Once you've placed your oder, please expect a 24-48 hour processing timeframe before orders are shipped.
Please be patient and allow up to 5 business days for your tracking information to update once you are notified of shipment. We apologize for any inconvenience these delays may cause and thank you for your continued patience.
We are working closely with our delivery partners to minimise delays and deliver your order as safely and quickly as possible.
Australia Post has advised that there may be some delays. For more information and to get the latest update, click here.
Shipping within Australia
Standard delivery: 3 - 7 business days to most metro areas
Express delivery: 2 - 3 business days to most metro areas
International shipping
The international delivery times shown below are likely to be delayed by Coronavirus disruptions. Please find the latest updates on Australian Post international delivery delays page.
United States & Canada
Standard delivery: 10 - 20 business days between major metro areas
Express delivery: 7 - 15 business days between major metro areas
New Zealand
Standard delivery: 9 - 15 business days between major metro areas
Express delivery: 6-12 business days between major metro areas
UK & Ireland
Standard delivery: 12 - 25 business days between major metro areas
Express delivery: 9 - 20 Business days between major metro areas
Major Europe
Standard delivery: 9 - 20 business days between major metro areas
Express delivery: 7 - 13 business days between major metro areas
Asia
Standard delivery: 7 - 17 business days between major metro areas
Express delivery: 6 - 12 business days between major metro areas
Track your order
A unique tracking number will be emailed to you once your order has shipped. Enter your tracking number on the Australia Post website to track its progress.